Modern Slavery Statement of West Kensington Cleaners

West Kensington Cleaners is committed to conducting all aspects of its business in an ethical and responsible manner. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, human trafficking, forced labour, and exploitation within our own operations and our supply chains. We recognise our responsibility to act with integrity and to promote respect for human rights in all of our business relationships.

Zero-Tolerance Policy on Modern Slavery

West Kensington Cleaners has a clear and explicit zero-tolerance policy towards modern slavery and human trafficking. We do not tolerate any form of forced, bonded, or compulsory labour, child labour, or any practice that exploits individuals or deprives them of their liberty. This policy applies to all employees, agency workers, contractors, and suppliers who work on our behalf.

Our zero-tolerance stance is communicated through our internal policies, staff briefings, and contractual expectations with suppliers. Any breach or suspected breach of this policy is treated with the utmost seriousness and may result in disciplinary action, termination of contracts, or referral to the relevant authorities.

Our Business and Supply Chains

West Kensington Cleaners provides professional cleaning services to residential and commercial customers. Our supply chains include the sourcing of cleaning products, equipment, workwear, and support services such as facilities and maintenance. We understand that risks of modern slavery can exist at different levels of our supply chain, particularly where there is reliance on low-paid or migrant labour or where goods are procured from higher-risk sectors or regions.

We aim to work only with reputable suppliers who share our commitment to ethical conduct, fair treatment of workers, and respect for human rights. We expect our suppliers to operate in full compliance with applicable labour, employment, and human rights laws.

Supplier Standards and Audits

To support our zero-tolerance approach, we set clear standards for suppliers and partners. Our supplier terms require adherence to labour laws, prohibition of forced and child labour, fair working conditions, and respect for freedom of movement and association. We expect suppliers to maintain transparent employment practices, including proper documentation of working hours, wages, and employment contracts.

We carry out proportionate due diligence on key suppliers. This may include questionnaires, requests for policy documents, and review of publicly available information. Where appropriate, we conduct audits or site visits to assess working conditions and verify compliance with our requirements. If concerns are identified, we work with the supplier to agree corrective actions and monitor progress. Persistent non-compliance or unwillingness to remedy issues may lead to the termination of the business relationship.

Reporting Channels and Whistleblowing

West Kensington Cleaners encourages anyone who has concerns about potential modern slavery or unethical practices in our operations or supply chains to report them without fear of retaliation. Concerns can be raised internally through line managers or senior management, or through other reporting routes that we make available to workers and stakeholders.

We are committed to treating all reports seriously, investigating them promptly and sensitively, and maintaining confidentiality where possible. No individual who raises a concern in good faith will suffer any detriment as a result of speaking up. Where an investigation identifies issues of modern slavery or exploitation, we will take appropriate remedial action and cooperate with relevant authorities.

Training and Awareness

We provide information and guidance to relevant staff to help them recognise signs of modern slavery and understand how to respond to concerns. This includes raising awareness among managers, supervisors, and employees who are involved in procurement, supplier management, or recruitment. We review our internal policies to ensure they support our commitment to fair treatment, safe working conditions, and respect for human rights.

Monitoring, Review, and Continuous Improvement

West Kensington Cleaners is committed to continually improving its approach to identifying and addressing the risks of modern slavery. We monitor our practices, supplier performance, and industry developments to strengthen our procedures over time. Lessons learned from audits, investigations, and stakeholder feedback are used to refine our controls and guidance.

This Modern Slavery Statement is reviewed and updated on an annual basis to ensure it remains accurate, effective, and aligned with best practice and legal requirements. It is approved by the leadership of West Kensington Cleaners, who take overall responsibility for its implementation and for promoting a culture that rejects all forms of modern slavery.